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Billing & Payment Policy

Our Billing & Payment Policy was last updated 10 March 2023

Please find below our billing and payment terms for our e-commerce store:

Payment Methods: We accept payments through the following methods:

Pricing: All prices listed on our website are in the local currency and are inclusive of applicable taxes, unless otherwise stated. Prices are subject to change without notice, but any changes will not affect orders already placed.

Order Processing: Once you have placed an order, you will receive an order confirmation via phone or email. We reserve the right to refuse or cancel any order for any reason. In the event that we cancel your order, we will notify you by email and issue a full refund to your original payment method.

Shipping: We offer free shipping on all the orders. You will receive a shipping confirmation email or message with a tracking number once your order has been shipped.

Returns and Refunds: We want you to be completely satisfied with your purchase. If for any reason you are not, please contact our customer service team within 14 days of receiving your order to initiate a return or exchange. Returns must be in their original condition and packaging, and the customer is responsible for return shipping costs unless the item is defective or damaged. Refunds will be issued to your original payment method within 14 days of receiving the returned item. Read our return and refund policy.

Fraud Prevention: To prevent fraud, we may need to verify your identity before processing your order. We reserve the right to refuse any order that we believe may be fraudulent or unauthorized.

By placing an order with us, you agree to these billing and payment terms. If you have any questions or concerns, please contact our customer service team for assistance. Thank you for shopping with us!

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